In order to build a strong and long-term trust relationship with our customers so please see our replacement and return policy. Refund policy The return policy provides for all products and the consumer has the right to return the product he purchased within 14 days in the event of an industrial defect from the date of receipt installed on the invoice, where the paid amount is recovered and transferred completely deducted from shipping costs after we receive the product and examine it to confirm its condition. Recovery steps: Speak to a customer service representative to make a request for retrieval and to obtain a policy within 48 hours . Choose a refund method
Vodafone Cash: (mobile number and name) and you can withdraw the amount from the nearest Vodafone branch Create a discount code for the amount of the amount and it can be used at any time on the site Refund terms The product is in the original condition as it was received and the damage is not caused by negligence or misuse All product accessories must be intact and complete inside the box. The full amount of the shipping expenses will be deducted within a period of 14 days from the date of receiving the product after examining it and verifying its condition. *Terms and conditions apply. Replacement policy The replacement policy provides its customers with all products and the consumer has the right to replace the product within 14 days from the date of receipt installed on the invoice in the event of an industrial defect. Replacement steps: Send a picture or video of the product showing the problem and a customer service representative will contact you to make an order so that a policy can be issued within 48 hours. The product is presented to the quality department to determine the condition of the product. After completing the inspection, the customer is contacted by a customer service representative to determine the appropriate procedure. Note: The replacement process takes place within 14 days of receiving the product. Replacement terms: The product is in the original condition as it was received or the damage is not caused by negligence or misuse and is not subject to scratch or breakage. All product accessories must be intact and complete inside the box. Disclaimer * Terms and conditions apply.