The shipping for Cairo and Alex  arrives within 2-3 working days. 

Governorates outside of Cairo and Alex rrives within 4-5 working days. 

Exchanges could be done within 4 days of receiving the order, with a 60 EGP for the exchange shipping fees.

Refunds could be done within 4 days of receiving the order, with a 60 EGP for the refund shipping fees.